Privacy Policy

BrowArt23 (“BrowArt23,” “we,” “us,” or “our”) operates the website www.browart23.shop and provides eyebrow threading, microblading, lamination, eyelash extensions, waxing, facials, and related beauty products and services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book an appointment, or purchase products from our online store.

By using our website or Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

a) Information you provide directly:

Name, email address, phone number, and mailing/billing address
Appointment and booking details (service selected, stylist preference, date/time)
Payment information (processed securely by our third-party payment processors; we do not store full credit card numbers)
Order details when purchasing products (shipping address, order history)
Messages you send via our contact forms, email, or phone
Reviews, testimonials, or feedback you submit

b) Information collected automatically:

IP address, browser type, device information
Pages visited, time spent on site, referring URLs
Cookies and similar tracking technologies (see Section 5)

c) Information from third parties:

Booking platform data from book.browart23.com
Payment confirmation data from payment processors (e.g., Stripe, PayPal, Square)
Analytics data from services such as Google Analytics

How We Use Your Information

We use the information we collect to:
Schedule, confirm, and manage appointments
Process and fulfil product orders, including shipping and payment
Communicate with you about bookings, orders, promotions, and customer service
Improve our website, services, and product offerings
Send marketing communications (only where you have opted in; you may unsubscribe at any time)
Comply with legal, tax, and regulatory obligations
Detect, prevent, and address fraud, security, or technical issues

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: payment processors, shipping/courier companies, booking software providers, email marketing platforms, and IT/hosting providers — solely to perform services on our behalf
Legal authorities: when required by law, subpoena, or to protect our rights, property, or safety, or that of our customers
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements. Booking and purchase records are typically retained for at least the period required by applicable tax and consumer protection laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
Keep our site functioning properly (essential cookies)
Remember your preferences
Analyze site traffic and usage (e.g., Google Analytics)
Support online store functionality (cart, checkout)
You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Opt out of the sale or sharing of personal information (we do not sell personal information)
Opt out of targeted marketing communications
Request a copy of your data in a portable format

California Residents (CCPA/CPRA): You have the right to know, delete, correct, and opt out of the sale/sharing of personal information, and to non-discrimination for exercising these rights.

Other State Privacy Laws: Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights.

To exercise any of these rights, contact us using the details in Section 10.

Payment Security

All online payments are processed through PCI-DSS compliant third-party payment processors. BrowArt23 does not store your full credit or debit card numbers on our servers. Please refer to your payment provider’s privacy policy for details on how they handle your payment data.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

BrowArt23
6135 W Sitka Street, 3rd Floor, Tampa, Florida 33634
Phone: +1 (800) 850-0773
Email: info@browart23.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.